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Regional Payroll Intake Manager

  • Develop an in-depth understanding of Amazon's payroll products, business models, payroll architecture and global operations supporting the end to end Payroll function and supporting processes
  • Build and support critical relationships with internal and external customers and business partners
  • Perform impact assessment, identify request dependencies and obtain confirmation that all technology dependencies are committed to aid in prioritization
  • Building trust by owning stakeholder and management reporting and communications structure
  • Perform data analysis that will support Payroll's strategic planning
  • Co-ordinate with Portfolio and Program managers to handover completed intake requests and have visibility on the end-to-end project lifecycle
  • Own the to and fro communication with the requestor from intake request until resource allocation
  • Drive continuous process improvement by collaborating with stakeholders on the design of new solutions that enhance business performance and achieve established Payroll goals
  • Identify and evaluate potential risks/obstacles with minimal direction. Determines appropriate corrective action
  • Maintain Service Level Agreement for reviewing Intake Requests

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25-01-2021
Payroll Program Delivery Manager

  • Ability to build strong relationships with stakeholders and key partners for the program
  • Lead projects for Payroll of medium & large scale and complexity e.g. new vendor transitions, transformation projects, integration projects, or partner led Payroll projects
  • Work along with Payroll Operations, vendors, and internal teams to develop and constantly evolve standard dashboard formats and publish them to the stakeholders for discussions and reviews on an ongoing basis
  • Manage certain critical centralized tasks (~ shared services) e.g. review vendor financials and provide cost saving recommendations, drive vendor BCP program, provide strategic vendor RFI and RFP support to enable successful vendor due diligence
  • Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time be able to guide stakeholders toward an objective
  • Work with stakeholders to understand the users' goals and objectives and identify success criteria
  • Manage and present data to drive strategic business decisions
  • Work with all stakeholders to ensure implemented solution meets defined success criteria
  • Partner with the rest of the PD Global team, PMO and Payroll teams in assessing tools, approaches, processes, methodology and techniques to improve efficiency

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25-01-2021